InfraWeb Pty Ltd Privacy Policy
Commitment
Your privacy is important to InfraWeb Pty Ltd (InfraWeb). We are committed to maintaining the confidentiality of any information that you enter into our website, or provide to us. Our systems and processes are designed to protect your private information.
Our privacy policy upholds the strict Australian Privacy Act 1988 (Commonwealth) and the National Privacy Principles. This policy outlines how we manage and protect private details that you provide to us.
How We Protect Your Private Information
InfraWeb has implemented controls to ensure that personal information provided to us remains confidential. All of our staff are trained in privacy and are bound by strict duties of confidentiality to InfraWeb and its clients.
We destroy personal information once there is no longer a legal or business need for us to retain it. When you use the services we provide, we protect your information using industry best practices such as encryption. Our servers are physically secure and run current patches to protect your data. Your client data is backed up daily.
Collection and Use of Personal Information
InfraWeb only collects the personal information necessary for our business purposes in communicating with contacts or clients that are interested in our web based CRM product or our PDF to HTML converter.
The information we collect will depend on the purpose for which it is collected it may be limited to contact details where we interact with the public through our website or it may include more detailed information where a client relationship exists, for example; financial details if we are engaged to perform the services associated with our CRM and Online Report Viewer product.
Personal Information
Collected personal information, includes, but is not limited to company names, your name, email addresses and mailing addresses.
We will not collect or use personal information in ways other than as stated in this policy unless we have obtained an individual's consent. In some cases we may specifically request a consent form to be signed. In other cases, consent may be implied, for example, where an individual gives us information after being fully advised of how it will be used.
Disclosure of Personal Information
We do not sell or trade personal information, or allow third parties to use that personal information for their own purposes. If information needs to be accessed by a third party, we attempt to limit that access to the extent necessary for the third party to provide services to us or to perform its functions. We will ensure that those suppliers, contractors, affiliates and agents are also bound by duties of confidentiality and by the same privacy obligations as InfraWeb itself.
In all other cases, we will only disclose personal information to a third party if the disclosure is permitted by law (including under the National Privacy Principles). We also ask our clients to confirm that they have made their own disclosures or obtained consents before they pass any personal information to us. We may also transfer personal information where permitted under the National Privacy Principles.
Third Party Sites
InfraWeb may from time to time provide links to websites operated by third parties. We are not responsible for the privacy practices or policies of those sites. We encourage you to review each websites privacy policy, especially if they intend to disclose any personal information via that site. A link to another third party website is not an express or implied endorsement, promotion or warranty of the products or services offered by or accessible through that site or advertised on that site.
Cookies
InfraWeb uses cookies in order to administer our website and best serve our visitors, our use of cookies is limited to storing non-personal information. Third Party Providers may also use their own cookies. Our Privacy Statement does not apply to their cookies, which are subject to the terms of their own privacy policies.
Access to Information
We will provide access to personal information upon request by you, unless a request is unreasonable and the National Privacy Principles would permit us to decline that access, for example, where granting access would infringe another person's privacy.
Corrections and Concerns
If it is believed that information we hold about you is incorrect, or you have concerns about how we are handling your personal information then we ask that they contact us and we will try to resolve those concerns. If you wish to gain access to your personal information you should contact InfraWeb using the contact details set out in our website.
Effect of Policy
This policy does not form a contract between you and InfraWeb. The policy may also be subject to change. Whenever you need to refer to this policy you should contact us, or check our website, for the most up to date version.