InfraWeb Manager Customer Management
InfraWeb Manager is an efficient database that combines the traditional database functions with state of the art technology. It also uses an Import Data function allowing you to instantly transfer your present email or database contacts directly into the package this enables you to start using the InfraWeb Manager system today.
The InfraWeb Manager customer record contains all personal, financial and demographic information needed to manage and know your customer. The easy to follow layout ensures that all customer records are maintained with sufficient information to ensure ongoing communications are possible and the 'filtering' process can be efficiently utilised.
InfraWeb Manager uses a logical filtering system to enable the rapid selection of customers from a large database.
Examples of this include, filtering customers based on:
- Name, company, phone, e-mail address
- Location
- Assigned Staff
- Sales Status
- Email versus Postal correspondence
- Classified Groups
- Advanced filtering criterias
The system can be used for:
- Mail merges
- The generation of personalised HTML newsletters, updates, alerts
and recommendations in a seamless e-mail process
- Calendar scheduling for contact of customers and tasks
- Diarising customer conversations with time, date and personnel
logs of all records
- Maintaining factual personal information for a customer
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